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How To Choose a Home Care Provider

When considering your options about aging in your home, or considering an alternate lifestyle it is important that you take the time to thoughtfully consider the pros and cons of each option and inform your decision making in a way that makes the most sense for you as an individual. Choosing an organization to provide home care for either yourself or a loved one can both confusing and time consuming. It is helpful to have your questions prepared when meeting with home care providers in order to ensure that you can base your decision on the right information.

Some questions you might want to ask include:

  • What kind of services do you provide?
  • What do you charge for your services?
  • Is there a minimum length for each visit?
  • Do your prices include applicable taxes?
  • Will you assist me to investigate funding options for my care?
  • Does your organization provide any services on a charitable basis?
  • Are your services available 24 hours a day, 7 days a week?
  • Is my care plan developed by a regulated health professional and personalized for my needs?
  • How do you ensure the quality of your service?
  • What qualifications do your staff have?
  • Are your staff bonded and insured?
  • Do you conduct national criminal reference checks on all of your staff?
  • Do you provide your staff with any training?
  • Can your staff readily access clinical specialists if they need additional support?
  • Will your staff reassess my needs on a regular basis?